Return policy

Welcome to Rosamolly’s Return Guidelines

Thank you for shopping at http://rosamolly.com, where we’re passionate about dressing you in refined, minimalist women’s fashion—from elegant dresses and sleek swimsuits to effortless yoga wear. We’re based at 2409 Berg St, Pittsburgh, PA 15203, United States, and we want your experience with us to be as smooth and satisfying as slipping into your new favorite outfit.

That’s why we offer a generous 90-day return policy—giving you plenty of time from the date of delivery to decide if your item fits perfectly into your wardrobe. Here’s everything you need to know about returning your item to us:

Return Eligibility: Let’s Keep It Simple

We’re happy to accept returns, but there are a few guidelines:

  • Items (whether it’s a yoga set, a swimsuit, or a flowy dress) must be unworn, unused, with original tags attached, and returned in the original packaging.

  • Please include your receipt or order confirmation as proof of purchase.

Think of it this way: if the item looks ready to impress the next customer, it’s ready for a return.

How to Start a Return

Starting a return is easy!
Email us at info@rosamolly.com with your order details to request a return.

Once approved, we’ll send you:

  • A return shipping label

  • Step-by-step return instructions, including packaging and address details

⚠️ Please note: Returns must be initiated via email. Items sent to our address (2409 Berg St, Pittsburgh, PA 15203, United States) without prior approval will not be accepted.

Questions along the way? Reach us anytime at info@rosamolly.com or call +1 (412) 689‑2046—we’re here to help!

Check Your Order: Damages or Mistakes?

If something’s wrong—like a damaged yoga top, the wrong dress, or a swimsuit that arrived with defects—let us know right away!

Just email info@rosamolly.com as soon as you notice the issue. We’ll take care of it with a replacement, refund, or solution that makes things right.

Items We Can’t Accept

Certain items are final sale and not eligible for return:

  • FINAL SALE, CLEARANCE, or PROMOTIONAL items

  • Items marked non-returnable at checkout

Partial refunds may apply in the following cases:

  • Items show signs of use (e.g., makeup stains, deodorant marks, or sand in a swimsuit)

  • Missing parts such as tags, belts, or packaging

  • Returns received more than 90 days after delivery

We’ll notify you by email once your return has been reviewed.

Refunds: When & How You’ll Receive It

Once your return arrives at our facility and passes inspection, we’ll email you to confirm approval.

If approved, your refund will be issued to your original payment method within 3 business days—quick and seamless.

Our 90-Day Refund Promise:

  • Eligible items returned within 90 days of delivery will receive a full refund

  • Refunds are processed within 3 business days of receiving your return

Step-by-Step Refund Process

  1. Email Us
    Start by emailing info@rosamolly.com with your return request and reason.

  2. Get a Response
    We’ll reply within one business day with a return shipping label and instructions.

  3. Ship Your Items
    Send the product back, including all accessories and original packaging.

  4. We Process It
    Once received and approved, we’ll issue your refund within 3 business days.

Important Notes

  • All accessories and original packaging must be returned to remain eligible.

  • For non-quality reasons (e.g., “didn’t love the color”), return shipping is at your cost.

  • Worn, altered, or non-compliant items may be denied refunds.

  • The 90-day return window starts from the day your order is delivered.

Need Help? We’re Here

Still have questions? Not sure if your item qualifies? Contact us anytime:

  • Email: info@rosamolly.com – We’ll respond within 1–2 business days.

  • Phone: +1 (412) 689‑2046 – Call us Monday–Friday, 9 AM–5 PM PST.

  • Address: 2409 Berg St, Pittsburgh, PA 15203, United States – This is where your returns are received and processed.

At Rosamolly, we want you to love every piece you wear. If something’s not quite right, we’ll make the return process as smooth as your favorite slip dress. Shop with confidence—we’ve got your back.